Who we are:

Prevost Associates

Suite 330 1 Stafford Road
Ottawa, Ontario
K2H 1B9

Telephone:(613) 596-4886

fax:(613) 596-4841

e-mail: gctraining@gctraining.ca

Ken works as a facilitator, workshop leader, project manager and advisor to Boards and Senior Management on system issues and strategic initiatives.

Education: Bachelor of Business Administration
de Bono Six Thinking Hats ® Certificate.
Certificate in System Dynamics from M.I.T.
NLP Master Practitioner

For eight years, Ken Prevost was the Executive Director of the Performance and Planning Exchange(PPX), a Canada-based international centre of excellence for learning, sharing and developing expertise in performance and planning - including its measurement, implementation, public reporting and management. (See http://www.ppx.ca )

Background: Twenty-five years in the fields of training and informatics working with multi-nationals such as Unisys and EDS and as a private consultant serving clients in the Public and Private Sectors.
® Six Thinking Hats is a registered trademark of the McQuaig Group in Canada

tdimnik@business.queensu.ca

Tony Dimnik is the former head of the Queen’s Executive MBA Program. A top-ranked teacher at some of the best business schools in Canada, the Far East and Europe, he is a seasoned management development educator who has spent his entire academic career making complex financial and accounting principles understandable to executives.

He is an authority on strategic management control systems and the relationship between capital budgeting and strategy. He has contributed to the understanding and practice of Activity Based Costing, Balanced Scorecard and Open Book Management. His current work is on the role of performance measurement and reward in creating a committed organization.

He is chair of the audit committee of Inventronics, a TSE listed company, and on the board of Quicklaw, Canada’s leading source of legal information.

After obtaining a diploma in radio arts from the Lethbridge Community College, he worked in media for ten years before returning to university for an undergraduate degree at the University of Regina and a Ph.D. in accounting at the University of Western Ontario.

Clients: Canada Post, Canadian Forces College, WCB-Alberta, AECL, Saskatchewan Wheat Pool, Performance and Planning Exchange (PPX).

President, SYLLAB COMMUNICATION TRAINING INTERVENTION INC.

In 2002, Sylvie Labelle received her Ph.D. from the University of Montréal.

Her research was based on a study of the process by which organisational leaders learn creativity.

Sylvie completed her M.B.A. in International Finance at l'école des Hautes études Commerciales de Montréal and has an undergraduate degree from McGill University in Business and Industrial Trainer Development.
In addition, she has a B.A.A. in Finance and Insurance from Laval University.

Sylvie has worked for more than 10 years in the financial services industry.

Since 1992, Sylvie has been a consultant, trainer, speaker and teacher.

Sylvie Labelle was assistant director at the Dobson Lagassé Centre for Entrepreneurship at Bishop's University where she taught Entrepreneurship and Small Business Management. She also taught at Montréal University at the graduate level. She is currently teaching at Laval University in creative publicity.

She is an adjunct professor at écoles des Hautes études Commerciales de Montréal.

Sylvie Labelle is a regular member of the M.B.A. Association of Quebec, the Montreal's Trainers Group and of the International Society for Performance and Instruction.

Her clients include: Canadian Center for Management Development, senior and intermediate public civil servants, Alcan, CSST, Reader's Digest, CIDA, Shell Canada, Mouvement Québécois de la Qualité, Hydro-Québec, ACSEE, Dominion Textile, LGS, National Bank, Public Works Canada, Corporation Cinéplex Odeon, Bank of Montréal, Scotia Bank, Aetna, Noranda, QUNO, IREQ, IMS Canada Lts, Coop Plus, Bristol-Myers Squibb,etc.

The Executive Technology Coach, consultant and author of" Wayne McKinnon's complete Guide to E-mail ".

Wayne McKinnon is the founder and president ofITcoach.com, a firm specializing in providing a synthesis between technology and business outcomes. Clients include organizations such as United Parcel Service, Pacific Bell, the National Institutes of Health, Transport Canada, The US Navy, Canadian Department of National Defense, RBC Dominion Securities, Fastlane Technologies, Nortel Networks as well as others in Canada, the US and Europe.

Wayne is the author of two books in three languages. His articles have appeared in publications ranging from the Globe and Mail to association and corporate newsletters.His books have been translated into Italian and Spanish and instantly become a best seller for McGraw-Hill. He appears frequently on radio and television interview programs to discuss knowledge management, effectiveness, new opportunities and improved efficiency.

Wayne McKinnon

He has also worked with companies to help them design programs to increase market share in a cost effective manner.

"The results were phenomenal! We were able to sign up many new customers right at the show."
-Richard Bliss, V.P. of Marketing, Allegro

Working as a personal coach to business executives, and relying on his extensive technical background gained while working as a systems engineer and product manager, Wayne understands what motivates both technical and executive audiences.

"I have been told that a genius is someone who "can make something difficult seem simple" which certainly describes the way you do things"
- Captain Gary Pecht, Department of National defense

Wayne made his television debut by crashing at over 70MPH during a motorcycle race he was competing in. Usually a top ten finisher, Wayne began road racing in 1986 in Canada. He has since competed in regional, national and international events including the U.S.WERA national Endurance series where he also managed the team's promotional activities.

Wayne's foot note in history includes having worked as a member of the team that assemble the particle detector used in nuclear physics to discovered the quark.

John holds a B.A. [Honours] Political Science from Simon Fraser University 1974

He has distinguished himself in Academia: Teaching Assistant [Political Science], Simon Fraser University, 1974 Sessional Lecturer, School of Journalism, Carleton University, 1982-84; 1985-90 Visiting Max Bell Professor of Journalism, University of Regina, 1984-85 Adjunct Professor, School of Journalism, Carleton University, 1991-Present

Other positions in Media and in Industry: Reporter, Vancouver Sun, 1970-74 Research Coordinator, B.C. Petroleum Corporation, 1974-75 Ottawa Correspondent, Vancouver Sun, 1975-79

Professional Honours

Michener Award for meritorious public service in the field of journalism, 1976 Best non-fiction paperback of year award for For Services Rendered, 1983 Outstanding Alumni Award for Professional Achievement, Simon Fraser University, 1985 Ottawa Citizen book of the year, for The Insiders, 1988 Ottawa-Carleton Book Award for Mulroney: The Politics of Ambition, 1992

Publications

MEN IN THE SHADOWS: THE RCMP SECURITY SERVICE
Doubleday 1980; Paperback [General Publishing] 1982

FOR SERVICES RENDERED: LESLIE JAMES BENNETT AND THE RCMP SECURITY SERVICE
Doubleday 1982; Paperback [Penguin] 1983

GOUZENKO: THE UNTOLD STORY
Macmillan of Canada 1984

THE INSIDERS: GOVERNMENT, BUSINESS AND THE LOBBYISTS
McClelland & Stewart 1987; Paperback 1989

MULRONEY: THE POLITICS OF AMBITION
Macfarlane, Walter & Ross 1991; Paperback [McClelland & Stewart] 1992

Shawna O’Grady is also an experienced team facilitator, and serves as Director of Team Facilitation on the Queen’s Executive MBA program. Dr. O’Grady consults to a wide variety of clients in the private and public sectors in the areas of team building, human resource management, leading change, thinking and problem solving styles, and international business. She earned her B. Comm. and Master of Industrial Relations (MIR) at Queen’s University and her Ph.D. in Business at the University of Western Ontario.

She is an authority on the strategic and cross-cultural issues involved in doing business in the United States and Mexico. Dr. O’Grady has been widely quoted in the media on the issues of cross-border retailing, and has addressed a number of industry and academic audiences around the world. She co-authored a best selling book called Border Crossings: Doing Business in the U.S. which was a finalist for the National Business Book Award, sponsored by Coopers & Lybrand and The Financial Times. This book has received outstanding reviews in the media for five years. She has written numerous articles on cross-border retailing, which have appeared in top-level national and international journals such as the Journal of Retailing and Consumer Services, the Journal of International Business, and Business Quarterly.

Clients: Oracle, Alcatel Networks, Nortel Networks, MDS Inc., Bell Canada, House of Commons, Canada Trust, Xerox Corporation, Glaxo Wellcome, MDS Inc., Apotex Inc., Dylex, Baxter Corporation, RDS Data Group Inc., Organon Teknika Inc., The Economical Insurance Group, Acklands Grainger, Ontario General Contractor’s Association, Source Medical, MDS Sciex, Sprint Canada, Storage Tek, Consumers Gas, Interac Association, Telnet, UUNET, Battle Mountain Gold Canada Ltd., Hummingbird, GBC Canada Inc., Transcontinental Printing, Phoenix Systems, Melloul-Blamey Construction, Buttcon Limited, Real Estate Board of Greater Vancouver, Strategic Planning Forum, Morneau Sobeco, Firemaster Oilfield Services, Canadian Forces Base Pettawawa, Ontario Power Corporation, Ontario Management Board Secretariat, Canada Post Corporation, Ontario Ministry of Labour, Ontario Ministry of Transportation, Ontario Ministry of Finance, Community Care Access Centre, The Care Delivery Network, Parks Canada, and Industry Canada.

Ken Wong is a faculty member at Queen’s School of Business, where he has held both teaching and administrative positions.

In his last administrative assignment, he was a principal architect of the first full-time degree program in Canada to operate completely outside of government subsidy: a distinction that earned him the cover of Canadian Business in April 1994. (The new Program, the MBA for Science & Technology, has itself been a cover feature: it was named Canada’s Number One MBA in

As a teacher, Ken has received numerous awards for his courses in strategic planning, marketing and business strategy. Most recently, he was named the 1998 winner of the Financial Post’s Leaders in Management Education award for his work in undergraduate, MBA, and Executive Development programs. Beyond Queen’s, he has also taught in degree programs at Carleton University, Radcliffe College and Harvard’s Continuing Education Program and in executive programs at Dalhousie and the University of Alberta. He is the coauthor of “Basic Marketing”, one of the leading introductory marketing textbooks in Canada.

Ken is a frequent speaker and facilitator in conferences and executive development programs around the world. His corporate clients have included: 3M Canada; Alcan; Andersen Consulting; Arthur Andersen; AT&T (Canada); BC Hydro; Bell Canada; Campbell’s Soup (Canada); Canada Post; Canada Trust; Central Park Lodges; Dalsa; Dupont; Empire Financial Group; Equifax Canada; Falconbridge Mines; Frito-Lay; General Accident Insurance; H.Y. Louie (London Drugs and IGA); Hummingbird; JetForm Corporation; Lombard Insurance; McCain’s; Mountain Equipment Coop; Microsoft; PBB Global Logistics; Red Lobster; Rohm & Haas; Royal-SunAlliance; SaskTel; Scott Paper; Sonoco Products Company; Starbuck’s; Telus; and, Texec. He has also served a variety of public agencies and associations including: Canadian Advanced Technology Managers (CATM); Canadian Professional Sales Association; New Brunswick Department of Economic Development & Tourism; Credit Union Central of Saskatchewan; Canadian Urban Transit Association; Canadian Association of Chemical Distributors; Canadian Council of Grocery Distributors; Hostex; National Association of Printers and Lithographers; North American State & Provincial Lottery Association; Office or the Attorney General (Ontario); Province of Nova Scotia; Saskatchewan Wheat Pool; and, the North York Board of Education.

As a researcher, Ken has worked with the Strategic Planning Institute (Cambridge, MA) and the Conference Board of Canada. He written for Marketing magazine, the Financial Post and the National Post. His current research focuses on devices that assist technology-driven and public sector organizations in becoming more “market-oriented” and in enhancing their “marketing productivity”.

Private corporations which have used Ken as a marketing and strategic planning consultant include: Equifax; Baxter Corporation; Bell Canada; Hoffman-LaRoche; Rohm & Haas; Tremco Products; SRG Software; Sprint Canada; Xerox; General Electric (U.S.); Southmedic; QL Systems; Rx Plus and Sherritt-Gordon. He has also served as a Strategic Advisor to the Ontario Ministry of Education and Training and on various task forces for the Kingston Area Economic Development Corporation in addition to sitting on the Community Editorial Board of the Kingston Whig-Standard. He often assists on judging panels, most recently for the 2001 Canadian “Best 50” competition (excellence in privately-owned business) and the 1999 and 2001 Cassies (advertising) and was a member of selection committee for the Canadian Sales Hall of Fame.

He received his B.Comm and MBA degrees from Queen’s University prior to a period of doctoral studies at the Harvard Business School. A member of a number of Advisory Boards and Boards of Directors, he is listed in the Canadian Who’s Who and the International Who’s Who of Business Professionals.

In past three years have provided training/facilitation to over 2500 managers in federal departments.

Highly experienced in conducting needs analysis, gap analysis and developing courses/workshops, followed by facilitation and training in areas of:

• Integrated Management Frameworks;
• Strategic, Program and Business Planning;
• Comptrollership, Financial Management and Financial Information Strategy;
• Strategic Cost Management;
• Performance Measurement, Balanced Score Card and Dashboards;
• Business Information Strategies;
• Organizational Development and Change Management;
• Ethics and Values; and
• Risk Management.

Demonstrated highly refined leadership, strategic thinking, change management, consulting, team-building and training skills in several senior positions noted below, which allows for real life examples to be outlined for participants:

• Worked as an executive in Federal Government in Treasury Board Secretariat and as an ADM in Fisheries and Oceans, Transport Canada and Correctional Services Canada
• Worked as President of six private sector companies (Irving Shipbuilding)

Continually upgrading and adding to breadth of knowledge and skills through consulting activities, which is then reflected in up-to-date, pragmatic and real life training.

Theoretical foundation for training is based on a broad education;

• BEng
• MSc
• MBA with emphasis on Organizational Development
• Certified Management Accountant (CMA)
• Canadian Forces Command and Staff College - Toronto
• Advanced Management Program for Assistant Deputy Ministers

As an expert in government finance, costing and performance measurement, Rod has delivered training to over 1000 mid- and senior level managers over the past 5 years

Highly experienced in conducting needs analysis, gap analysis and developing courses/workshops, followed by facilitation and training in areas of:

• Integrated Management Frameworks;
• Strategic, Program and Business Planning;
• Comptrollership, Financial Management and Financial Information Strategy;
• Strategic Cost Management;
• Performance Measurement, Balanced Score Card and Dashboards;
• Executive Information Systems

Conducted over 50 consulting engagements in subjects such as FIS, Strategic Cost Management, Service Standards and the Balanced Scorecard in many different departments including DND, DFO, PWGSC, Agriculture, HRDC, Environment, Treasury Board, Health and many others

Worked 7 years in the field of government finance and information management

Currently a Principal with in BMB Consulting Services, a medium sized consulting firm (65 personnel)

Broad base of knowledge and departmental experience provides for a unique insight into the fundamental inner-workings of government decision-making, and how it is supported by the multitude of management science tools. This extensive subject-matter expertise provides a pragmatic filter for understanding the potential of management improvement programs

Theoretical foundation for training is based on a broad education;

• Bachelor of Business Administration
• Certified Management Accountant (CMA)
• Government of Canada Financial Management Certificate

In past three years has provided training/facilitation to over 2000 managers in departments and agencies in the three levels of government.

Highly experienced in conducting needs analysis, gap analysis and developing courses/workshops, followed by facilitation and training, in the areas of:

• Integrated Management Frameworks/Modern Comptrollership;
• Strategic, Program and Business Planning;
• Integrating Planning, Budgeting and Performance Reporting;
• Strategic Cost Management;
• Performance Measurement;
• Balanced Scorecard;
• Business Process Reengineering and Process Improvement;
• Organizational Development and Change Leadership;
• Audit and Evaluation.

Demonstrates an exceptional ability to impart complex concepts in a simple - yet not simplistic - integrated fashion. His consulting, team-building and training skills gained in several positions noted below, allows for real life examples to be presented to participants:

• Thirteen years of experience as a manager in the Federal Government in Agriculture Canada, Department of National Defence, and the former Department of the Secretary of State.
• Fourteen years of experience as a management consultant, combined with experience as a managing partner and owner of several private sector companies.
• Three years of experience as an elected official with one of Ontario's largest school boards.
• Currently Managing Partner of BMB Consulting Services, one of Canada's most successful medium-sized consulting firms (65 personnel).

Continually upgrading and adding to breadth of knowledge and skills through consulting and professional development activities, which is then reflected in up-to-date, pragmatic and real life training.

Dave Neely, the president of D.K. Neely and Associates, is a Kingston-based training consultant. He has delivered Client Service seminars for The Knowledge Institute for several years.

He attended Royal Military College, and has a B.A. in Psychology from Queen's University. He spent 18 years with IBM Canada, in the Customer Service and Education Divisions. As an organization, D.K. Neely and Associates is in the business of providing customized processes designed to help individuals and teams to maximize their performance. Dave has a unique ability to combine his academic and work experience with a pragmatic approach. His energy and boundless enthusiasm make Dave a popular facilitator for a wide variety of clients.

Donald R. Officer has been a planner, communicator, management consultant and educator for over three decades. He has written numerous articles for newspapers and magazines edited newsletters and on-line forums and continues to review books on a wide series of topics for InSite Reviews and other publications. He has persistently sought better ways to approach the future and how to live there. Don holds a Masters degree from Carleton University, Ontario secondary school teaching credentials from Ottawa University and has completed his certificate in Facilitation graduating Summa Cum Laude from Saint Paul University.

Throughout his 19 years in the federal public service and 15 years teaching at university, college and secondary school levels, Don has remained a strong advocate of strategic thinking, discovering its practice to be of paramount importance in both learning and decision making.

Don has chaired the Ottawa Distance Learning Group and the Saint Paul University facilitation reading club and served on the Organization Development Network of Ottawa-Outaouais Board of Directors, volunteers as a director for the Tree Reading Series is a member of a local Canadian Authors Association writing workshop and moderates the Ottawa Writers' Festival online discussion site. As an active participant in the Ottawa Creative Thinking Group, he often leads provocative discussions like last spring's "Are we hard-wired for faith?"

Mr. Collins provides extensive and comprehensive experience in senior management consulting based on a diverse private sector background. With over twenty-five years of progressively more challenging experience, he provides well-developed skills in leadership and human factors performance. His professional career has extended through a broad range of subject areas and has provided exposure to a wide variety of management challenges.

He works with people in building new teams, revitalizing and directing established teams, building alignment and support for new initiatives and training and developing individuals and teams in the context of fulfilling strategic commitments. He has undertaken specialized training and is well-experienced facilitating large groups of diverse stakeholders in participatory management processes.

Through his firm, George Collins & Associates, he provides strategy development and scenario planning services. He is a Senior Consultant with FMP/Flaman Management Partners Ltd., a domestic and international public sector management consulting firm, a Business Development Consultant with WhatIf? Technologies Inc., a developer of computer-based simulation models for long-term strategic decision support, and he is a member of the Future Search Network, a world-wide collaboration utilizing the "whole system planning" process.

He has international consulting experience in the United States, and the United Kingdom. He was President, The Arthritis Society, a Director, The Nepean Chamber of Commerce, and President, The Inventors Association.

Alan Boyce is a Senior Management Consultant and Trainer with over twenty-five years of experience in project management, training, consulting, and technology. He is a registered Professional Engineer in Ontario, a certified Project Management Professional, has a Master of Business Administration degree, and is a Certified Management Consultant.

Mr. Boyce is the President of SOMOS Consulting Group Ltd., a management consulting and training firm specializing in Project Management and Technical Advisory Services. Founded in 1991, SOMOS is a Project Management Institute (PMI) Global Registered Education Provider (REP) that employs best practices educational programs based on the industry-standard PMBOK framework developed by the PMI. In addition, SOMOS is the Canadian Association of Management Consultants' (CAMC) and the Certified General Accountants of Ontario's recognized Project Management Training Provider of choice.

Mr. Boyce is an accomplished facilitator and trainer who has developed and delivered a complete suite of project management training courses to a variety of client organizations including the University of Ottawa, Natural Resources Canada, Canada Customs and Revenue Agency, Department of National Defence, Department of Fisheries and Oceans, National Library, Export Development Corporation, Canada Mortgage and Housing Corporation, Nokia, Nortel Networks, and Alcatel, to name a few.

He is a practitioner of project management with in-depth knowledge, expertise and experience with the most current project management tools, techniques, and methodology and is capable of providing hands-on PM leadership, training and support. His leadership, energy, tenacity, and effective communication and presentation skills enables him to effectively address the needs of staff and management at all levels. He has a strong understanding of the challenges facing project managers and of the obstacles and realities of managing projects successfully. Using the Systems Approach to Training (SAT), he assesses the knowledge and skill requirements of an organization and then works with the client throughout the entire process to ensure that the training results meet the organizational needs.

Throughout his career Mr. Boyce has spoken at several PMI events and ProjectWorld conferences. He has provided training to upwards of 200 professionals annually through the SOMOS Project Management training courses (see Annex A).

Brooke has conducted presentation skills workshops throughout North America over the last 20 years. He has spoken at over a dozen conferences, led pre-conference workshops and delivered key note presentations.

Brooke is a training specialist with a wide range of expereince as a public service manger and private sector consultant. He has been an innovator in the training, information and education field in the public and private sectors in Canada and abroad. He has been the Chief of Training in a federal department. As well, in an operational setting, he set up and managed an education and technical training unit.

His clients include Passport Canada, Public Works and Government Services Canada, Labour Canada, Human Resources Development Canada, Air Canada, CP Rail, the Department of National Defence, Foreign Affairs, Transport Canada, Industry Canada, International Development Research Centre, International Labour Organization, INCO, Mitel, Pfizer, Quest Diagnostics and the United Nations Development Program.

Brooke is the author of four books about learning including The ABCs of e-Learning: Reaping the Benefits and Avoiding the Pitfalls, published jointly by the American Society for Training and Development and Wiley. As well he has published some 100 articles in the training and personal growth fields. He has developed and taught a course in the graduate program for Royal Roads University.

He has been a life coach for seven years working with clients in the public and private sectors to help them achieve their full potential.

Brooke holds an MA in adult learning from the University of Québec and has completed advanced coaching training from the Coaches Training Institute and he is certified by the International Coach Federation.